Customer Care

Here at Tenor Jewelry, customer care is one of our top priorities. If you are unsatisfied with your purchase, please contact us and we will be happy to assist you. 


Privacy & Safety

Tenor Jewelry collects information through: shipping information, product orders, your communications and dealings with us, requests for customer support and assistance, account registration and administration, engagements withs us through social media, and feedback reviews. We may repost your product reviews on our website or social media.

We will never disclose your private information to third parties or persons not directly affiliated with Tenor Jewelry.

Wholesale Inquiries

Please contact us for wholesale inquiries. Please note that we only offer wholesale for our silver and rose gold jewelry.

(i.e excludes all string jewelry)

Payment Methods

At this time, we will only be accepting e-transfer payments. We are no longer accepting direct payments through our website. 

Payment methods include: e-transfer (Canadian residents only), PayPal, cash (for in-person purchases only).